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Red Giant and HeartBleed
By Andrew Cheyne
Published on Wednesday, April 9th, 2014

Hello folks -

Unless you’ve been hiding from the news lately (or perhaps ignoring the news while hanging out at NAB!), you’ve probably already heard about the Heartbleed bug that is affecting web servers across the Internet. It is estimated that 66% of web servers are vulnerable to the bug and, unfortunately, Red Giant’s web servers fell into the camp of those affected. As soon as we found out about the vulnerability, we patched our servers and changed our security keys. Our security team has analyzed the data we have and didn’t find any evidence that user accounts have been compromised, but because of the nature of the exploit we cannot conclusively say they weren’t.

During the window where our servers were vulnerable, it would have been possible for someone to sniff out your password while you were connected to our website (and logged into your Red Giant account with your Red Giant ID). While we likely weren’t high on the list of sites to undergo any malicious attack, it is possible. It is more likely that a more popular website you used could have been compromised. If, like most people, you use the same password on most websites, things can only get worse.

We believe it would be prudent for you to change all of your passwords, not just your Red Giant one.

Andrew Cheyne, Director of Engineering

 

Today Only! Save 30% On Red Giant Products
By Aharon Rabinowitz
Published on Tuesday, April 8th, 2014

Hey folks – The Red Giant NAB Sale Starts NOW!

It’s your chance to win big with savings of 30% OFF EVERYTHING in the redgiant.com store. That means discounts on all Suites, individual products, Guru Presets, upgrades and academic purchases.

Use Coupon Code NAB2014

But hurry, like all good things this won’t last long – 24 hours to be exact. This Sale ends tomorrow, April 9th 2014, at 8am PST.

START SHOPPING NOW!

As always, if you have any problems, our support team is here for you.

 

NAB Presentation Schedule
By Aharon Rabinowitz
Published on Wednesday, April 2nd, 2014

Hi Folks – next week, we’ll be heading out to NAB. We’re excited to show off our latest products. Please visit us at Booth SL3729 (Plugin Pavilion, South Lower Hall) for one-on-one demos and some great presentations. Here’s the presentation schedule:

Monday & Wednesday

  • 9:00am – BulletProof 1.2
  • 10:00am – Universe
  • 11:00am – PluralEyes 3.5
  • 12:00pm – Universe
  • 1:00pm – Magic Bullet Looks 2.5
  • 2:00pm – Universe
  • 3:00pm – BulletProof 1.2
  • 4:00pm – Universe
  • 5:00pm – Magic Bullet Looks 2.5

Tuesday

  • 9:00am – PluralEyes 3.5
  • 10:00am – Universe
  • 11:00am – BulletProof 1.2
  • 12:00pm – Universe
  • 1:00pm – Magic Bullet Looks 2.5
  • 2:00pm – Universe
  • 3:00pm – PluralEyes 3.5
  • 4:00pm – Universe
  • 5:00pm – Magic Bullet Looks 2.5

Thursday

  • 9:00am – Universe
  • 10:00am – Magic Bullet Looks 2.5
  • 11:00am – PluralEyes 3.5
  • 12:00pm – Universe

 

UPDATE: Magic Bullet Looks 2.1.4
By Red Giant Team
Published on Tuesday, March 18th, 2014

Hey folks – just a heads up that we have a free update for current users of  Magic Bullet Looks and the Color Suite.

This free update fixes a rendering issue for FCPX 10.1.1 users who have purchased a new Mac Pro or are using a machine that utilizes dual GPUs. As of 10.1.1, customers who had machines that fit this description were experiencing a black screen when Magic Bullet Looks was applied.

You can get the update HERE or use Red Giant Link to update.

As always, if you have any problems, our support team is here for you.

 

Supernova: Behind the Scenes of Red Giant Universe
By Aharon Rabinowitz
Published on Wednesday, March 12th, 2014

If you checked out Red Giant Universe, you probably caught that, in the Universe video, we promised frequent updates.  We know you’ve heard that kind of thing before, but we don’t make that promise lightly. We’ve built Universe in a way that allows us to deliver on that promise.

The secret is Supernova – an app we use internally to quickly create and update our Universe plug-ins. Here’s how it works:

 

Red Giant Universe – Public Beta
By Red Giant Team
Published on Wednesday, March 12th, 2014

We are proud to announce the the public Beta of Red Giant Universe.

What is Red Giant Universe?

Red Giant Universe is a community that gives members access to fast and powerful free tools for editing, filmmaking, visual effects and motion design.

Every tool in the Universe library of effects and transitions is GPU-accelerated, both Mac and Windows compatible, and works across multiple host applications including: After Effects, Premiere Pro, Final Cut Pro X and Motion. The Universe library of tools is continuously growing—new effects and transitions are added regularly, and existing tools are updated often, based on user feedback.

Are the plug-ins free?

This Public Beta release includes 50 plugins. Most of them are free, while some are available with a premium subscription. Here’s the breakdown:

  • 31 Free Tools (22 Effects & 9 Transitions)
  • 19 Premium Tools (12 Effects & 7 Transitions)

The Premium plug-ins are free for you to use during the Beta Period. After we release Universe 1.0, you’ll get a 30-day Universe Premium Membership for Free before the Premium plugins render with a red X watermark. If you choose not to purchase a Premium membership plan then you’ll remain a  Free Universe Member with access to the growing library of free Plugins.

What’s the Community part you mentioned?

Good question. While Universe has a great set of tools, what truly makes it unique is it’s community aspects. Through Universe Labs, you folks will get to help us choose what effects and transitions we build next – while premium members will eligible for invitations to early betas of new products, allowing you to give us early feedback and actively help shape Universe’s expansion over time.

I am totally sold! How do I join the public Beta?

It’s easy. Head over to the Red Giant Universe page, and sign in with your Red Giant ID (or sign up, if you don’t already have one – its free). Once signed in,  download and install Red Giant Link (just follow the on-screen instructions after signing in).

Why am I downloading Red Giant Link, and not Universe?

All Universe plug-ins (and many other Red Giant products) are downloaded, installed, and updated through Red Giant Link  – so you’ll need to download link to get access to the Universe library of tools. (Learn more about Red Giant Link)

OS Requirements:

  • Mac OS X Mountain Lion 10.8.5
  • Mac OS X Mavericks 10.9.0 and later
  • Windows 7 with Service Pack 1
  • Windows 8 and 8.1

Host App Compatibility:

  • Adobe After Effects CS5.5, CS6, CC
  • Adobe Premiere Pro CS6, CC
  • Apple FCPX
  • Apple Motion 5

IMPORTANT: Known Issues:

We discovered a couple of last-minute issues for Premiere Pro users on Windows that may prevent all or some of the Universe Plugins from appearing in the Application or cause errors during installation. These bugs may not affect all Premiere Pro Windows users, but if it does occur for you, please take note that we are currently working towards a fix for this issue in a second Public Beta release.

For more info on these issues please see this FAQ or visit our Universe Public Beta Forum to report problems.

Have more Questions?

For answers to Frequently Asked Questions, links to tutorials and users guides and more, check out the Universe resource page.

Sign up for Universe today. It’s free!

 

Final Cut Pro X 10.1.1
By Red Giant Team
Published on Thursday, January 23rd, 2014

Hey folks – Last week, Apple released Final Cut Pro 10.1.1. As you know, we have several products that work with FCPX, so we wanted to let you know that all is good.

All of the latest versions of the FCPX compatible tools in Color Suite (Looks, Mojo) and Shooter Suite (PluralEyes and BulletProof) are all good to go. Of course, to be sure you are using the latest versions of Looks, Mojo, PluralEyes and BulletProof you can always grab the latest Color and Shooter Suite installers HERE or use Red Giant Link to update.

BONUS: As an added bonus, Magic Bullet Looks now works with 4k footage (which is new with this release from Apple). Whoo hoo!

Just a reminder: All of our products come with our Red Pledge Guarantee of no hassles  – just happiness. That includes a 30-day money back guarantee, 2-computer license, free support and much more.

As always, if you have any problems, our support team is here for you.

 

Shooter Suite 12.3: Now with BulletProof for Windows
By Aharon Rabinowitz
Published on Wednesday, January 15th, 2014

Shooter Suite 12.3

We’ve got big news at Red Giant. Thousands of users helped us shape BulletProof by participating in our beta program for both Mac and Windows.  The Mac version was released in July, and today we are proud to announce that the Windows version is now shipping. Whether you shoot with a DSLR or GoPro, BulletProof is a complete footage prep solution that lets you focus on your story and get to the editor fast. Offload, backup, organize, review, color, deliver: BulletProof has your back at every step.

Bullet Proof is available as stand alone or as a part of Shooter Suite 12.3.

Shooter Suite 12.3 includes the following updates:

  • BulletProof 1.1.0
    • Release: NOW AVAILABLE FOR WINDOWS!
    • Update for Mac:
      • FCP 10.1 support
      • General Bug fixes
  • PluralEyes 3.3.1
    • Update for Mac
      • FCP 10.1 support
      • General Bug fixes

IMPORTANT: This update is FREE for existing Shooter Suite owners. Download the latest Shooter Suite installer HERE or use Red Giant Link to update.

 

Red Giant and FCPX 10.1 (Part 2)
By Aharon Rabinowitz
Published on Wednesday, January 8th, 2014

Hey folks – in a previous post we gave you a heads up that Magic Bullet Looks and PluralEyes 3 might not be fully compatible with FCPX 10.1. At that time, we asked for patience so that we could test further.

Good news! Magic Bullet Looks has been thoroughly tested by our QA team and is officially compatible with FCPX 10.1. To be clear, if you are on the latest version of Looks, no update is needed.

(Of course, to be sure you are using the latest version of Looks, you can always grab the latest Color Suite installer HERE or use Red Giant Link to update.)

As far as PluralEyes 3 goes, we found a few bugs and are working on an update, coming soon. Hang in there. We’re on it.

Thanks so much, folks.  Let us know if you have any issues we can help with. We’re here for you.

 

Closed for the Holidays
By Red Giant Team
Published on Monday, December 23rd, 2013

Just a heads up folks – Red Giant will be closed for our holiday break starting December 24th. We will reopen with our normal business hours, January 2nd 2014. We wish everyone a wonderful and safe holiday.

As always, you can get help on products by watching video tutorials or checking out our product FAQ’s.

See you in the new year!

 

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