Archive for May 2012

 

Red Giant Featured in Forbes
By Aharon Rabinowitz
Published on Thursday, May 24th, 2012

Who’d have thunk it? Forbes.com is doing a series of articles on Red Giant, written by Mark Hughes. Check out the first article HERE.

 

Magic Bullet Arsenal is Here!
By Aharon Rabinowitz
Published on Thursday, May 10th, 2012

Hey folks – today Red Giant released Magic Bullet Arsenal – a new kick-ass Portfolio app for the iPad. Arsenal is a mobile, connected portfolio for showing and sharing your creative work. Arsenal makes it easy to create rich, customized portfolios of the images and movies on your iPad, on Dropbox, or FTP—and share them with anyone. Get Arsenal at the iTunes Store for just $4.99.

Here’s a A quick overview on using Magic Bullet Arsenal to create and share your portfolios:

Get Arsenal HERE.

And for those of you that prefer to read about it, here’s that fun marketing stuff that tell you all about it:

For any professional who uses photos and video to communicate, Magic Bullet Arsenal is an iPad app that creates and shares creative work. Unlike other portfolio apps, Arsenal can show a simple, gorgeous presentation on an iPad, and then share that Arsenal Collection with built-in options for Dropbox, FTP or email. Arsenal is more than a localized portfolio, as it seamlessly syncs Collections with folders in the cloud, and a free Arsenal Reader app lets anyone view the Collections. While other iPad apps are a way to bring assets together, Arsenal connects your creative work to clients and colleagues.

Learn more HERE.

 

Adobe CS6 Updates Are Here!
By Andrew Cheyne
Published on Monday, May 7th, 2012
Hey folks – as promised, we are ready day-one with CS6 compatibility for all of our products. If you own our current CS5.5 compatible products, your updates to CS6 are FREE.

To get your free CS6-compatible installers, please download them HERE.

For Magic Bullet Suite 11 users, you can alternatively use Red Giant Link to grab the latest installers. Depending on how you have notifications set up, Link will automatically update you when the release is available; just follow the on-screen instructions for updating. If Link isn’t set up to automatically grab updates, launch Link from your Applications Folder on a Mac (Applications > Red Giant Link) or from your Program Files on Windows (Program Files > Red Giant Link).

What are you getting?
  • Red Giant has been participating in Adobe’s CS6 beta programs to ensure all of our products work properly in the new host applications. This means that ALL of Red Giant’s products have been tested for quality inside of After Effects CS6, Premiere Pro CS6, and Photoshop CS6, where applicable.
  • To ensure full compatibility with CS6, please ensure you’re using the products included in this latest release. We did find bugs! And we fixed them!
  • The Magic Bullet, Trapcode, Effects, and Keying Suite installers have all been updated to support CS6 applications as targets for installing our products. This means you install once and your Red Giant products end up in the proper spot from the start – no copying of files required once the installer has run.
Known Issues
  • We are continuing to work with Adobe with a couple of issues that popped up very late in their beta process in both Trapcode Particular and Trapcode Form: The Orthographic Camera in After Effects CS6 is not working properly with Particular and Form.
  • Also in Trapcode Form: Form runs into ram preview issues if the Camera layer is not the same length as the composition. To prevent these issues, make sure the Camera layer extends from the beginning of the timeline, even if the Form layer begins somewhat later.
  • In Knoll Light Factory in OSX: When you have GPU rendering turned on, it causes artifacts in preview renders. This does not affect output renders.
  • For Magic Bullet QuickLooks: You need to click the “Apply Look” button twice in Premiere Pro CS6 in order to launch the Looks Builder.
  • And, in Toonit: Toonit sometimes causes crashes in Premiere Pro CS6 on OSX. We’re still working on the exact steps that cause this behaviour; it’s intermittent and hard to nail down (we’re also working on a fix!).
What next?

If you have any difficulty, please contact our amazing support team at: http://www.redgiantsoftware.com/support/

 

Red Giant Account Changes: Password update required
By Red Giant Team
Published on Thursday, May 3rd, 2012

BETTER LIVING WITH RED GIANT
Hassle-free shopping. More account control.

Our new Customer Account system takes our world-class support to the next level. We are excited to introduce three big changes to our website:

  1. A completely new Customer Account management system.
  2. A better shopping cart experience.
  3. A more accessible Support ticket system.

To deliver all of these benefits, we need your help with an easy task. You will need to reset the password for your current Red Giant Customer Account. Click HERE to get started. That link will take you to a web page that asks you to log in with your Red Giant account ID, and we will detect if it’s time to reset your account password. Then we’ll send you an automatic email with a simple, easy step to reset.

_____________________________________________________

That’s the long and short of it, but if you want the specifics, read below.

How will these changes benefit me?

The question is really: How won’t they benefit you? Our new Customer Account controls let you:

  • View your order history
  • Edit account information
  • Manage Support tickets.

The new Support ticket system makes communicating with our Support team even easier than before, so your technical issues are resolved more quickly. And the new shopping cart adds an extra layer of security, while making your checkout process simple, secure and streamlined.

For your profile settings, you can now:

  • Change your Red Giant ID (email address) and password
  • Update your account and billing information

For your order history, you can now:

  • View and print past orders
  • View serial numbers that you own

For Support tickets, you can now:

  • View and reply to open Support tickets
  • Submit new Support tickets
  • View closed Support tickets


REMINDER: To deliver all of these benefits, we need your help with an easy task. You will need to reset the password for your current Red Giant Customer Account.

Let’s reset your password together…

Are you ready? This is incredibly easy to do. Just click this THIS LINK. That link will take you to a web page that asks you to log in with your Red Giant account ID, and we will detect if it’s time to reset your account password. Then we’ll send you an automatic email with a simple, easy step to reset.

 

Plot Device Wins a Webby!
By Aharon Rabinowitz
Published on Tuesday, May 1st, 2012

Well… it happened. Plot Device won the Webby for best editing.

I’ll keep this short, because we are all, honestly, stunned. Not that we didn’t think that director Seth Worley’s fantastic cutting/storytelling wasn’t worthy of an award, but when you go up against the kind of competition we had, you kind of just say “It’s nice to be nominated” so you can sleep at night.

The team at Red Giant is ridiculously proud of Seth and his crew (a crew I consider myself lucky to have been a part of). But, frankly, even without the award, we were already proud. We know Seth is an amazing storyteller, and he works with some of the best and reliable people you’ll find anywhere. This morning he sent an email to the team, and I thought I’d share a few of his words:

“This project was fortunate to have some of the most talented, hard working, and gracious people I know working on it. Those kinds of projects are special, and don’t come along every time. Thank you for your work.  know you’re going to roll your eyes at this, but I don’t care: congratulations on this cool award. We made a really cool thing together and we’re blessed to get to see the outside world appreciate it and derive joy from it.”

I could not have said it better myself. One thing is for sure – we are not resting on our laurels. We’re near completion on a new film, and in fact, the night of the Webby’s, Seth, Neil and I will actually be away filming something new in Portland.

Thank you all for your support. Stay tuned.