Adobe CS6 Updates Are Here!

May 7, 2012 679 41 Share
Andrew Cheyne
Andrew Cheyne
Hey folks – as promised, we are ready day-one with CS6 compatibility for all of our products. If you own our current CS5.5 compatible products, your updates to CS6 are FREE.

To get your free CS6-compatible installers, please download them HERE.

For Magic Bullet Suite 11 users, you can alternatively use Red Giant Link to grab the latest installers. Depending on how you have notifications set up, Link will automatically update you when the release is available; just follow the on-screen instructions for updating. If Link isn’t set up to automatically grab updates, launch Link from your Applications Folder on a Mac (Applications > Red Giant Link) or from your Program Files on Windows (Program Files > Red Giant Link).

What are you getting?
  • Red Giant has been participating in Adobe’s CS6 beta programs to ensure all of our products work properly in the new host applications. This means that ALL of Red Giant’s products have been tested for quality inside of After Effects CS6, Premiere Pro CS6, and Photoshop CS6, where applicable.
  • To ensure full compatibility with CS6, please ensure you’re using the products included in this latest release. We did find bugs! And we fixed them!
  • The Magic Bullet, Trapcode, Effects, and Keying Suite installers have all been updated to support CS6 applications as targets for installing our products. This means you install once and your Red Giant products end up in the proper spot from the start – no copying of files required once the installer has run.
Known Issues
  • We are continuing to work with Adobe with a couple of issues that popped up very late in their beta process in both Trapcode Particular and Trapcode Form: The Orthographic Camera in After Effects CS6 is not working properly with Particular and Form.
  • Also in Trapcode Form: Form runs into ram preview issues if the Camera layer is not the same length as the composition. To prevent these issues, make sure the Camera layer extends from the beginning of the timeline, even if the Form layer begins somewhat later.
  • In Knoll Light Factory in OSX: When you have GPU rendering turned on, it causes artifacts in preview renders. This does not affect output renders.
  • For Magic Bullet QuickLooks: You need to click the “Apply Look” button twice in Premiere Pro CS6 in order to launch the Looks Builder.
  • And, in Toonit: Toonit sometimes causes crashes in Premiere Pro CS6 on OSX. We’re still working on the exact steps that cause this behaviour; it’s intermittent and hard to nail down (we’re also working on a fix!).
What next?

If you have any difficulty, please contact our amazing support team at: http://www.redgiantsoftware.com/support/

41 Comments

  1. You are great at Red Giant ! :)
    Thx a lot.

  2. carl_craine@att.net May 7, 2012 at 4:54 pm Reply

    Most of the Trapcode for Windows will not load in Adobe Premium CS6. What is going on?

    1. Carl,

      Please contact our support team so we may look further into this:
      http://www.redgiantsoftware.com/company/contact-us/support/

      Thank you,
      Kaylinn
      redgiant.com

  3. perfect in synch with CS6! No interruption of my workflow! Great job!
    hb

  4. Will this be compatible with Lion or the New Mountain Lion on Mac? Because some Adobe features require Lion or Mountain Lion.

    1. Jake,

      We are currently compatible with Lion. As for Mountain Lion, we will plan on being compatible when the time comes.
      I hope this information helps.
      Thank you,
      Kaylinn
      redgiantsoftware.com

  5. MBL Looks 2 not loading in CS6. I have tried a few times. Help. Have edit I need out today. Thanks.

    1. Pf,

      Please contact our support department so we can help you with this installation issue.
      http://www.redgiantsoftware.com/company/contact-us/support/
      Thank you,
      Kaylinn
      redgiantsoftware.com

  6. It doesn’t give me an option to download it for cs6

    1. Alex,

      Please contact our support team so we may help you.
      http://www.redgiantsoftware.com/company/contact-us/support/

      Thank you,
      Kaylinn
      redgiantsoftware.com

  7. I just got the Adobe Creative Cloud… This lets me install on multiple machines. Can I install a Trapcode Suite into these multiple machines as well?

    1. Miro,

      In our license agreement it states that you can install on one desktop and one personal laptop, but you cannot run the product at the same time.
      If you would like to be able to use the product on multiple workstations then you will need to purchase the licenses for those machines.
      Please contact our sales department if you have any further questions.
      http://www.redgiantsoftware.com/company/contact-us/sales/

      Thank you,
      Kaylinn
      redgiantsoftware.com

  8. Cant seem to find the option for after effects CS6 on the Magic Bullet looks 2 updater. Am I missing something? Its there on the trapcode and keying updaters.

    1. The CS6 option is located in the latest installer.
      Please contact our support department so we help you with this installation.
      http://www.redgiantsoftware.com/company/contact-us/support/
      Thank you,
      Kaylinn
      redgiantsoftware.com

  9. When i render a clip with quick looks applied in premiere cs6 it only uses 4 of my 8 core cpu. so it renders slower than the rest of the sequence.

    1. Mike,
      Please contact our support department so we may look further into this
      http://www.redgiantsoftware.com/company/contact-us/support/
      Thank you,
      Kaylinn
      redgiantsoftware.com

  10. shine, starglow and 3d stroke have disappeared completely, the system says they’re installed, i have run the installer several times but they just don’t appear, rest of the package is all fine, upgraded from cs5, i downloaded the cs6 trial of shine and that didn’t work either, not sure what I’m missing

    1. Tim,

      Please contact our support team so we can look into these installation issues.
      http://www.redgiantsoftware.com/company/contact-us/support/
      Thank you,
      Kaylinn
      redgiantsoftware.com

  11. The known issue of particular not working with cameras…
    Does this refer to the viewport not updating when you animate a camera and then the playback is jittery?

    1. Chris,

      Please contact our support team so we can get further information on your set up.
      http://www.redgiantsoftware.com/company/contact-us/support/

      Thank you,
      Kaylinn
      redgiantsoftware.com

  12. I don’t think you guys were ready for the update. Been working with the support team close to 24 hours to see if we can get a few pending effects for a project I’m currently working on to install with CS6, but alas, no progress yet.

    1. Jonathan,

      It looks like we are currently testing your issue and our support team will get back to you with further information.
      Thank you,
      Kaylinn
      redgiantsoftware.com

  13. PLEASE HELP, IT DOSENT GIVE ME A CHOICE TO INSTALL IT TO CS6, i really need this please help

    1. Zach,

      Please make sure you are using our latest installers located here:
      redgiantsoftware.com/getsoftware
      If you are still having issues, please contact our support team:
      http://www.redgiantsoftware.com/company/contact-us/support/

      Thank you,
      Kaylinn
      redgiantsoftware.com

  14. Hi! I just thought Id let you know, there seems to be a glitch where upon finishing an installation, my Knoll Light Factory for Photoshop CS6 didn’t install into the file containing the programme; instead, it created a new folder. Glad to help :)

  15. When will the free apps (LUT buddy, Colorista, etc.) be updated for CS6 as well?

    1. Joe,

      We are currently working on the compatibility for this products. Once we release the update with CS6 installers we will let everyone know.
      Thank you,
      Kaylinn
      redgiantsoftware.com

  16. “Once we release the update with CS6 installers we will let everyone know”

    … so the plugins are not ready for CS6 then, as the installers don’t work?

    I’m trying to install Colorista 2 (well, 1 as well) to start with, let alone more. It’s trying to install to my video RAID array, not where the Adobe software is, and the installer offers no way to define the location to install to. That’s Win7 64bit btw….

    Dom

    1. Dominic,

      That comment was in reference to our free products (such as LUT Buddy and Colorista Free) that currently do not have CS6 installers. However all of our other products are ready for CS6. If you are having any difficulties installing, please contact our support team:
      http://www.redgiantsoftware.com/company/contact-us/support/

      Thank you,
      Kaylinn
      redgiantsoftware.com

  17. Premier pro CS6 isnt very friendly with cosmo, colorista and looks.

    When dropped onto sequence they instantly crash premier.

    InstantHD,Misfire and mojo do work, the rest i can use just fine in after effects. I hope there is an update someday soon.

    Really looking forward to Denoise in Premier, good job on denoise II.

    1. Tom,

      Please contact our support team so we may look into these crashing issues.
      http://www.redgiantsoftware.com/company/contact-us/support/

      We are also looking forward furthering our compatibility with Denoiser II. We will let everyone know once we have more information.
      Thanks!
      Kaylinn
      redgiantsoftware.com

  18. I install Magic Bullet Colorista II, but at the end of the installation an error:

    Traceback (most recent call last):
    File “Red Giant Link.py”, line 142, in OnInit
    File “goodasnew__init__.pyc”, line 93, in __init__
    File “urllib2.pyc”, line 126, in urlopen
    File “urllib2.pyc”, line 394, in open
    File “urllib2.pyc”, line 412, in _open
    File “urllib2.pyc”, line 372, in _call_chain
    File “urllib2.pyc”, line 1302, in file_open
    File “urllib2.pyc”, line 1327, in open_local_file
    File “mimetypes.pyc”, line 294, in guess_type
    File “mimetypes.pyc”, line 355, in init
    File “mimetypes.pyc”, line 259, in read_windows_registry
    File “mimetypes.pyc”, line 249, in enum_types
    UnicodeDecodeError: ‘ascii’ codec can’t decode byte 0xe0 in position 0: ordinal not in range(128)
    OnInit returned false, exiting…
    Traceback (most recent call last):
    File “Red Giant Link.py”, line 142, in OnInit
    File “goodasnew__init__.pyc”, line 93, in __init__
    File “urllib2.pyc”, line 126, in urlopen
    File “urllib2.pyc”, line 394, in open
    File “urllib2.pyc”, line 412, in _open
    File “urllib2.pyc”, line 372, in _call_chain
    File “urllib2.pyc”, line 1302, in file_open
    File “urllib2.pyc”, line 1327, in open_local_file
    File “mimetypes.pyc”, line 294, in guess_type
    File “mimetypes.pyc”, line 355, in init
    File “mimetypes.pyc”, line 259, in read_windows_registry
    File “mimetypes.pyc”, line 249, in enum_types
    UnicodeDecodeError: ‘ascii’ codec can’t decode byte 0xe0 in position 0: ordinal not in range(128)
    OnInit returned false, exiting…
    Traceback (most recent call last):
    File “Red Giant Link.py”, line 142, in OnInit
    File “goodasnew__init__.pyc”, line 93, in __init__
    File “urllib2.pyc”, line 126, in urlopen
    File “urllib2.pyc”, line 394, in open
    File “urllib2.pyc”, line 412, in _open
    File “urllib2.pyc”, line 372, in _call_chain
    File “urllib2.pyc”, line 1302, in file_open
    File “urllib2.pyc”, line 1327, in open_local_file
    File “mimetypes.pyc”, line 294, in guess_type
    File “mimetypes.pyc”, line 355, in init
    File “mimetypes.pyc”, line 259, in read_windows_registry
    File “mimetypes.pyc”, line 249, in enum_types
    UnicodeDecodeError: ‘ascii’ codec can’t decode byte 0xe0 in position 0: ordinal not in range(128)
    OnInit returned false, exiting…

    1. Max,

      Please contact our support department. They will be able to troubleshoot what is going on and assist you with your products.
      They are available via phone, email and live chat: http://www.redgiantsoftware.com/company/contact-us/support/
      Thank you,
      Kaylinn
      RedGiant.com

  19. I have CS5 and have several Redgiant titles installed. What are the ideal steps to move to a CS6 environment with the respective Red Giant add ons? Do I Install over CS5 etc…, completely remove CS5 and all Red Giant products and do it clean? I always fowl things up somehow, and would like to get it right for once.

    Thanks in advance boys and girls!

    1. JC,

      Please contact our support team with your serial number information so we can get everything reinstalled correctly:
      http://www.redgiantsoftware.com/company/contact-us/support/
      Thank you,
      Kaylinn
      RedGiant.com

  20. Kaylinn,

    Thanks for the response, but I did contact support’s direct number a few hours ago and left a message with my number.

    Nothing as of yet.

    JC

  21. I savor, lead to I discovered exactly what I used to be taking a look for. You have ended my four day lengthy hunt! God Bless you man. Have a nice day. Bye

  22. Howdy! I just would like to offer you a huge thumbs up
    for the excellent info you’ve got here on this post. I’ll be returning to your web site for more soon.

  23. I have big problems with particular for cs6 AE.
    example
    sprite particle texture layer (a comp) with random still frame.
    if I update the comp with new pics, particular will not update the change in the animation. and the particles will start flicker. the same happens if I try to change some frame, for example amount of particles animation…
    I hade to install cs5.5 becouse it was inpossible to work. :/
    and I did updated trapcode particular

    1. Maria,

      Please contact our support team so we can look further into this issue:
      http://www.redgiantsoftware.com/company/contact-us/support/

      Thank you,
      Kaylinn
      RedGiant.com

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