Archive for the ‘Software Update’ Category
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Adobe Creative Cloud is Here!
By Andrew Cheyne
Published on Monday, June 17th, 2013

Hey folks – as promised, we are ready day-one with Creative Cloud compatibility for all of our products. If you own our current CS6 compatible products, your updates to Creative Cloud are FREE.

To get your free Creative Cloud compatible installers, please download them HERE.

What are you getting?

  • No upgrade cost: As a part of our Red Pledge, you will not need to pay for the updates to the software you’ve already purchased.
  • Red Giant has been participating in Adobe’s Creative Cloud beta programs to ensure all of our products work properly in the new host applications. This means that ALL of Red Giant’s products have been tested for quality inside of After Effects CC, Premiere Pro CC, and Photoshop CC, where applicable.
  • To ensure full compatibility with Creative Cloud, please ensure you’re using the products included in the latest release. We did find bugs! And we fixed them!
  • Our FREE products are Creative Cloud compatible. LUT BuddyColorista Free, and Quicklooks Free are all CC compatible.

 

PluralEyes 3 for Windows is Here!
By Aharon Rabinowitz
Published on Thursday, June 6th, 2013

Hey folks – we know it’s taken a while, but we’re crazy excited to announce that PluralEyes 3 for Windows is finally here! Get it NOW!

If you’re new to Red Giant PluralEyes, here’s what it’s all about:

Pricing

Wondering how much it’s going to cost you? This should help:

  • PluralEyes 3: $199
  • PluralEyes 3 Upgrade: $79
  • Academic: $79

IMPORTANT: Anyone who purchased DualEyes 2 or PluralEyes 2  (Windows or Mac) after March 17, 2012 is eligible for a FREE upgrade. A coupon code will be emailed to you shortly. Also, anyone who purchased PluralEyes 3 (Mac) gets Windows compatibility in this free PluralEyes 3 update – Get the free update HERE. That’s part of our Red Pledge Guarantee.

Get PluralEyes 3 for Windows now!

What’s New in PluralEyes 3?

New in PluralEyes 3 is Windows compatibility in several host applications:

  • Premiere Pro CS6, CS5.5, CS5
  • Avid Media Composer 5.5, 6, 6.5
  • Sony Vegas Pro 10, 11, 12  (Windows Only)
  • All video editors are supported via our export media settings.

REMINDER: The Mac version is already compatible with versions of Premiere Pro, FinalCut Pro, FCPX, and Avid. Check HERE for more info.

 

Red Giant BulletProof (Beta)- Download it now for FREE!
By Aharon Rabinowitz
Published on Tuesday, May 21st, 2013

Hey folks – we are super proud to present Red Giant BulletProof (Beta) a new on-set solution  for Media Prep and Delivery. Best of all – the BulletProof beta is FREE! Download it right now!

What are you downloading?

The greatest thing since sliced bread! OK, maybe not  – sliced bread is pretty hard to top , but we think BulletProof is pretty awesome – and we want your help to make it even more awesome by testing it out, contributing feature ideas, and letting us know what works for you and what doesn’t.

You’ll be downloading Public Beta version 1.

BulletProof is free as beta software until the products full release (and we’re aiming for this summer). This version is Mac only, but we fully intend to support windows as the product further develops.

Updates

We will be sending out updates of the Beta as development continues the next few months with bug fixes, performance improvements and UI tweaks.

How to get BulletProof

  • Go to http://www.redgiant.com/products/all/bulletproof/ and click on the “Sign in and Download” button.
  • From there you’ll be sent to a page where you can start the download process for BulletProof. You’ll need to sign into your Red Giant Account  -  if you don’t have one, you’ll need to create one here.
  • Once you’ve signed in (setting up a new account will sign you in),  you’ll click on the “Download for Mac” button.
  • Once downloaded, follow the installation instructions and you are good to go.

Learn more here: http://www.redgiant.com/support/faq/product-specific/bulletproof/

How To Use Bullet Proof

Some Important Notes:

  • Camera Support: BulletProof will support DSLR’s: Canon, Nikon, GoPro for v1.0
  • Check out the Compatibility Tab on the BulletProof Product Page for Supported Camera and Codecs information:  http://www.redgiant.com/products/all/bulletproof/compatibility/#tabs
  • Please visit the BulletProof Support Forum to add requests for Camera support: https://support.redgiant.com/forums/20859680-BulletProof-Beta
  • Exported footage will have all of your the Slate Info, EXIF data, Markers, In & Out points and Organize Badges brought into Premiere Pro using XMP formatting.   XML to come later.
  • ProRes Export: ProRes is a proprietary codec owned by Apple. For ProRes Export, You will need to already have the ProRes codec (licensed for encoding) already installed on your machine. This usually means having FCP, FCPX or Motion installed on your computer.

Where do I go to give Feed Back?

 

We’re back with FCPX 10.0.8
By Aharon Rabinowitz
Published on Friday, March 29th, 2013

Hey folks – we have some good news and some great news.

First the good news: Yesterday, Apple released an update to FCPX (Version 10.0.8) with new features and some really important fixes. Learn more HERE.

These fixes solve the issues that you’ve been experiencing with FCPX and Magic Bullet Looks and Mojo. We’ve tested the update and everything is working as it should. It’s been a frustrating few months, and we can’t tell you just how happy we are to have a fix and to know that you, our loyal customers and community of users, can get back to using our products in your work.

But now the great news: To celebrate the fix, we’re knocking 50% off Magic Bullet Looks for 48 hours. That’s right, instead of $399, Magic Bullet Looks is available for just $199 for just 2 days. And it doesn’t matter what host you’re using it with. Buy it for one host, get it for all – that’s a part of our Red Pledge.

To get the discount click HERE to buy Magic Bullet Looks and use coupon code FCPXLOOKS13 when checking out.

Don’t forget, we also now offer the ability to bundle individual products and suites to get up to 20% off.

So if you buy Looks and bundle it with other products, you can add to the discount, big time.

Check out our FCPX-compatible products, Like PluralEyes 3 for some great bundling options.

Again – thanks so much for your understanding through this process. It feels great to be back.

 

Magic Bullet Suite Updates, Including Speedy Denoiser II
By Andrew Cheyne
Published on Thursday, March 21st, 2013

This latest update for the Magic Bullet Suite (11.4.2) contains several bug fixes and improvements for products in the Suite, most notable of which is a new, GPU enhanced version of Denoiser II – speed! To download the latest version of the entire suite, you can grab it here. For full details, read below!

Magic Bullet Denoiser II v1.4:

The key feature here for this free update to Denoiser II is speed. The engine has been completely enhanced to run on OpenCL 1.1 compatible graphics card. Our testing has shown Denoiser runs 3-4 times faster using the GPU – we recommend downloading a demo and seeing for yourself. If an OpenCL 1.1 compatible graphics card isn’t found, don’t worry – Denoiser II will still run on the CPU.

In order to engineer this update, we have had to drop support for Adobe’s CS4 products. If you are using a CS4 host application, you can still use Denoiser II v1.3, which you can still find in the latest Windows 32-bit installer. OSX users will need to use the 11.4.1 version of the Magic Bullet Suite installer.

To read all the gory details, including details on supported graphics cards, check out the Denoiser II product page.

Magic Bullet Looks 2.0.9:

Several bugs have been fixed in Looks running on Retina displays:

  • A fix for the mouse jumping to the top right corner of the screen when editing the value of the controls of any of the tools added to the Look.
  • A fix for FCPX users so the tool overlay is properly sized and readable when a Look is applied.

A special note for FCPX users: This Magic Bullet Suite update does not contain a fix for the rendering issue we have blogged about previously.

Magic Bullet Colorista II 1.0.6:

  • We have fixed an issue found in Adobe Premiere Pro CS6 where the secondary keyer was importing the wrong frame.

Magic Bullet PhotoLooks 2.0:

  • An issue in the Windows installer has been fixed that would cause the LooksBuilder to be unable to launch from Adobe Lightroom when running on 64-bit versions of Windows.

Enjoy the update!

Andrew Cheyne, Director of Engineering – Red Giant

 

Looks, Mojo, & FCPX 10.0.7
By Aharon Rabinowitz
Published on Thursday, January 24th, 2013

Hi folks -

Lately we’ve been hearing from a lot of you about Magic Bullet Looks and Mojo not working properly in FCPX 10.0.6 and 10.0.7. There is a known bug that causes frame rendering errors for these 2 plug-ins in the current version of FCPX. While there is a workaround for users who have Apple Compressor, we know this is not a real solution – certainly not one up to the standard of Red Giant.

Many of you have been asking us why, with all of our (awesome) engineers, it’s taking us so long to fix the bug. The truth is, while there is a bug causing these issues, it’s not coming from us. There is a serious bug in FCPX that causes many plug-ins (not just Red Giant’s) to output bad frames. We have been working with Apple to help them figure out a fix, but so far nothing is forthcoming.

So in short, until Apple fixes the problem, there’s nothing that even our amazing team of engineers can do.

We know that’s a hard pill to swallow and we feel your pain. We don’t like it when our software isn’t working properly. We especially don’t like it when our customers are unhappy.

We know Apple is trying to solve the problem. And whatever the changes they make to FCPX – if it fixes the issue automatically, we will make sure you hear about it – and if their changes require us to do some additional engineering on our end, rest assured, we’ll do it as fast as humanly possible.

In the meantime, thanks so much for your understanding and support. Hang in there.

 

PluralEyes Updates, Just in time for the Holidays!
By Andrew Cheyne
Published on Friday, December 21st, 2012

While most of our elves have been busy lately working on eye catching fun like Tempo or making sure our website didn’t fall over during our secret sale, our nerd factory has also been working on resolving some issues that have cropped up in PluralEyes. To grab the latest version, pick up the latest installer for PluralEyes 3 here.

This update (PluralEyes 3.1.1) contains the following fixes and changes:

  • Fixed an issue with “Allow Sync to Change Clip Order” that caused incorrect playback after the sync.
  • Now enables you to reconnect to missing media files when opening a project.
  • Fixed an “Audio Extraction Failed” error when attempting to sync with AAF.
  • Fixed an import crash when importing some types of spanned media.
  • Now reports an import error if a user imports an AAF that uses unsupported properties
  • Fixed an export crash when exporting some types of spanned media.

Enjoy the updates and have a great new year!

Andrew Cheyne, Director of Engineering – Red Giant

PS: Before you ask… Yes, we’re working on the Windows version!

 

Final Cut 10.0.7
By Red Giant Team
Published on Tuesday, December 11th, 2012

Hey folks – When Final Cut X 10.0.6 was released, it introduced a ton of great features, making it an even more powerful editing system.

From that release we’ve been tracking a bug with Apple that had some plug-ins not outputting visuals properly, including Magic Bullet Looks and Mojo.

Last week, Apple released FCPX 10.0.7, and while it was not the release that will fix the bug, we are making good progress with them to get it resolved.

In the mean time, some good news:  We did some additional testing here, going straight to Compressor. We have found it difficult to reproduce the issue in Compressor and for those of you who own it, this might be a good workaround while we wait for a fix in FCPX.

Stay tuned!

 

Software Update: PluralEyes 3.1
By Aharon Rabinowitz
Published on Tuesday, November 27th, 2012

Two months ago, we released Red Giant PluralEyes 3 – a tool that makes it ridiculously easy to sync your audio and video in seconds instead of hours or days. It’s been a huge hit among editors who work in Premiere Pro, FCP 6/7 and FCPX -  and we’re feeling the love. But at Red Giant, we know we can always do more.

That’s why we are releasing this free PluralEyes 3.1 update, just two months after the product’s debut. PluralEyes 3.1 is accessible to more professional editing platforms, supports a wider variety of camera formats, and adds a new time-saving workflow feature.

What’s New in PluralEyes 3.1

  • Get Avid support. Now imports and exports its synced timeline directly to Avid Media Composer on Mac, along with Final Cut Pro and Premiere Pro.
  • Get MXF support. Supports more professional workflows, adding native MXF support for Media Composer and Premiere Pro.
  • “Do It For Me” feature. A new set of features quickly imports and organizes your clips. You drag-and-drop the clips as ‘Takes,’ hit Sync, and PluralEyes figures out their relationship.

Red Giant is committed to PluralEyes as the industry’s best syncing solution, and to your purchase with our Red Pledge for customer happiness. Stay tuned for our PluralEyes 3.2 update with full Windows support. And remember: As a part of our Red Pledge, this a free update for anyone who already owns PluralEyes 3 – Download the update HERE.

What is PluralEyes 3?

For those of you who have not been introduced to PluralEyes 3, here’s the important info:

  • No more manual syncing. PluralEyes 3 is up to 20x quicker than PluralEyes 2, and hundreds of times faster than synchronizing the old-fashioned manual way.
  • Buy it once. PluralEyes 3 delivers support in one package, at one price. You get the Mac version now — along with the original PluralEyes 2 for Windows — and the Windows version very soon.
  • Full control over the sync. A timeline with visual feedback lets you watch the automatic sync as it happens, and “test & tweak” tools help you adjust the sync afterward, before you move into editing.

As a part of our Red Pledge, this a free update for anyone who already owns PluralEyes 3 – Download the update HERE.

If you don’t already have PluralEyes 3, get it now!

  • PluralEyes 3 – $199
  • PluralEyes 3 upgrade – $79

 

PluralEyes updates for FCPX 10.0.6
By Andrew Cheyne
Published on Tuesday, October 30th, 2012

PluralEyes

With the release of FCPX 10.0.6, there was a change in the handling of multicam clips that caused a compatibility issue between PluralEyes and FCPX. We quickly identified the problem and have released new versions of both PluralEyes 3.0 and PluralEyes for Final Cut Pro. Both updates can be downloaded here. While we were busy putting this fix together, we also identified an issue with AVCHD support in our Windows version of PluralEyes for Premiere Pro and have released fix for that today as well, which can be downloaded here.

As we posted earlier, we are aware of the issues with both Magic Bullet Looks 2.0 and Magic Bullet Mojo and the FCPX 10.0.6 update. We are working with Apple to determine the root cause and will provide you with a fix as soon as we have it! Some bugs are obvious and easy, and some require a bit more investigation – we’re doing what we can to get this one resolved!

More to come,

Andrew Cheyne – Director of Engineering @ Red Giant

 

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