• Red Room Blog
Page 6 of 42« First...45678...Last »


Red Giant BulletProof is Here!
By Aharon Rabinowitz
Published on Tuesday, July 30th, 2013

Hi folks – Today, we are proud to announce the release of Red Giant BulletProof , as well as two new Suites! First, let’s start with the one you’ve all been waiting for – BulletProof:

Get BulletProof for just $199 right now!


Owners of Magic Bullet Suite, Magic Bullet Looks, PluralEyes and other products, have several specially discounted Upgrade options. Choose the best one for you from the list on THIS PAGE.

Important: You will notice that in some cases there is a 50% discount off BulletProof.  If you are eligible, you will receive an email with a coupon code from Red Giant shortly.


OK… the big questions: What are the hardware and software requirements to get BulletProof working on your computer? What cameras will work with BulletProof? Here you go:

  • OS: BulletProof version 1.0 Release is Mac only, 10.6.8 and above.
  • METADATA: Our Metadata Export Features support Premiere Pro, as well as XML options for Final Cut Pro 7 and FCPX.
  • CAMERAS: Currently, we support footage from DSLR Canon, Nikon, and GoPro cameras.  More camera support is coming.

CLICK HERE for more details on BulletProof compatibility including version 1.0 Supported NLE, Camera and Codec options.



If you currently using the free BulletProof Beta and are still evaluating the Product, we highly encourage you to download and take advantage of the BulletProof 30-day trial mode in version 1.0. Many bug fixes and performance enhancements have been added since the 2nd Public Beta release.

For a list of notable changes, see our Support FAQ: Changes from The Public Beta 2 to the Released Version 1.0


As we mentioned, there are two new suites: Red Giant Shooter Suite and Red Giant Color Suite.


You’ll probably notice that Magic Bullet Suite has been reorganized into the new Shooter Suite and the new Color Suite – with BulletProof and PluralEyes 3 added into the mix. Don’t worry. If you are already a user of Magic Bullet Suite, then you’re now a user of the Red Giant Color Suite – all of your serial numbers and software will continue to work. Also, your serial numbers from Magic Bullet Suite will continue to work on the Shooter Suite products (Instant HD and Frames)  that were previously in Magic Bullet Suite. You haven’t lost anything.

In fact, since, as an existing Magic Bullet Suite user, you actually have tools now found in the Shooter Suite as well, you are eligible for a discounted upgrade into the Shooter Suite.

If you still have questions, here’s a few links that can help you:

Rest assured, if you have any problems or concerns, we’re here for you. That’s part of our Red Pledge Guarantee. Head over to our support pages, where you can create a support case, chat live with our team, and check out FAQ’s that can help you.


Welcome to the New Red Giant
By Andrew Little
Published on Tuesday, July 30th, 2013

I hope everyone is having a good summer.  At Red Giant, we decided to delay our summer vacation plans a bit to complete a few new technologies and do a little house cleaning.  We are in our twelfth year as a company, which for Sean and I, is a little hard to believe.  We started the company with the very simple idea of making higher-end technology available to, and usable by anyone. And more importantly, use the golden rule as our guide to taking care of customers.  I’m very proud of our success over the last eleven years. Today we have nearly fifty products, over 200,000 users, 300+ free high-quality tutorials, and have made five films that have been viewed more than 2 million times. We’ve influenced TV and film production with our motion graphics, visual effects, color correction and filmmaking tools. However, while I do believe we’re pretty awesome, I also think we suck at some things too – and I’ll get to that shortly.

The thing about the Red Giant team that I cherish most is that, every year, we all get together, mostly because we are a virtual company and like hanging out together. But we also like to evaluate our business and talk about the future.  We have a certain duality about our culture. We are casual, joke often, and don’t take things too seriously. But we also have a very ambitious side.  We want to make our mark, influence the industry and enable filmmakers and motion graphic artists to do more, and to accomplish things they couldn’t have done, without us.  We also view that one of our business responsibilities is to reinvest significant portions of our profit into new products and creating a better experience for our customers.

Three new technologies

It started about two years ago during a Red Giant retreat. Through some soul searching and reflection, we decided to attempt something bigger, something that could have a much farther reaching effect on our industry and customers.  We decided to take a large sum of money, hire a relatively large team and build three new technologies that we knew would be amazing, because we would fully leverage everything we’ve learned over the last decade.  We are proud to announce two of those technologies today.

A revolution after the camera

Like many of you, when the new Canon 5D shipped we quickly bought some of them and used them on our films.  In fact, our first movie was called Plot Device (which now has over 1 million views and was fortunate enough to win a Webby).  And wow, the footage from that camera was amazing. But wow was it a nightmare to manage all that media.   So we made a little tool called Grinder, that could at least easily transcode the files to get them to work on a timeline. But we knew the problem was bigger than that.  What about backups, file organization, on-set color correction, playback, and broader export options?  These were legitimate problems, but certainly daunting. Our ambitious side prevailed and we decided to tackle the entire problem. We decided to solve the most important functions filmmakers needed between the camera and editor. Because like you, we like the shooting part, we like the editing part, but everything in between is a pain in the ass.

BulletProof birthed

That was two years ago. At NAB in April this year we debuted our BulletProof software. It was developed for filmmakers and it bridges the gap between the camera and the editor. And today we are proud to announce the immediate availability of BulletProof, a complete offload, prep and delivery solution for shooters and editors for only $199. If you’re curious about the name, here’s how it went down: about a year ago, when we were meeting with a group of filmmakers to discuss the technology, we asked them what they’d call it. One of them quickly said, “BulletProof.”  Which accurately described what the software needed to be. Thank you Vincent Cortez!

What about Windows?

Today, it’s a Mac-only software product. One thing to point out and make very clear is that, while this version is MAC ONLY,  this does NOT reflect a priority we have for Mac over Windows. It only reflects a small company’s decision to ship something sooner rather than later.  In fact, right now it’s the team’s top priority – we started working on the Windows version long before our v1.0 ship date. We should be ready in three or four months.  Keep in mind that our Red Pledge guarantees access to all OS versions all the time, which means the Windows version is a free update to those that purchase now.

‘Linking’ to Red Giant

Everyone at Red Giant takes customer service very seriously – always using the golden rule as a guide, which we publicly documented in our Red Pledge Guarantee.  However, good customer service is not just a friendly helpful person to talk to. Much can be done through technology and support tools like Getting Started videos, well written FAQs, online forum technologies… etc.

To this end, we developed – from scratch – Red Giant Link. At its most basic level, Link is a software updater, but it’s so much more. Link gives customers full order history, allows unlimited re-downloading of products, easy serial number recovery and a support history. Link is also serving up our 30 day trial of BulletProof and gives you a glimpse into the future when Link will manage the trials for all products. No more watermarks! Customers are getting a first-hand glimpse of its usefulness and simplicity.

Granted this is not a, new technology and the outside world has seen this model before (iTunes), but it will be incredibly helpful to our customers.  This technology will continue to expand and offer more options, stayed tuned.


The third technology we are developing is something we are not prepared to discuss yet. But rest assured, it will be amazing for everyone. Maybe even mind blowing.  Look for it towards the end of the year.

Introducing new suites & re-branding: So WTF are we doing?

This is really a story of poor brand management, bad decisions and hubris.  I consider myself a student of corporate business models and pride myself for running a great company. I deeply understand how important simplicity, organization and relevant messaging can make or break a company. However, with that said, my own company has a lot of products, a lot of names, and lot of “brands” (over 50 to be exact) and the result is a lot of confusion. Not what I wanted.

From over-leveraging a brand to getting back to basics

A while ago, I read about this concept called “The Brand Gap.” The basic idea is that there is often a gap between how the company thinks they are viewed or perceived and how customers ACTUALLY perceive them. Our “gap” was beautifully exposed in a blog article by our friend Mike Seymour at FXGuide, to whom I’d like to say “screw you” and “thank you from the bottom of my heart” (please don’t read THIS ARTICLE).

But we finally listened. We got serious about refocusing our company around what’s important to our customers, and delivering suites of products thoughtfully designed and paired together to solve real problems. Shooters have different needs than editors, and motion graphics artists have different needs from shooters. But they all have one thing in common – they all need suites of tools in which every product in there is useful, valuable and meaningful to their daily workflow.


Red Giant has introduced new products and Suites to make it easier and more affordable for you to get the right tools. At the highest level, all products have been grouped by user types; motion graphics/visual effects artists and filmmakers.

Our Magic Bullet Suite has been reorganized into the new Shooter Suite and Color Suite, and our new BulletProof application has been released. Shooter Suite includes BulletProof, PluralEyes, and other tools for footage prep and delivery. Color Suite 11 stays focused on the color aspects of storytelling and has six essential tools for color grading and color effects.  Trapcode, Effects and Keying Suite have not changed. And as part of our Red Pledge commitment to your happiness and no hassles, we’ve decided to include the Photoshop versions for Knoll Light Factory and Magic Bullet Looks as part of the main install.

We love the opportunity to reduce our prices, which is a business decision based on many factors (mostly, it’s related to our ability to sell more software, which means that we thrive as a company and are able to put more money back into the development of our products).  Our Suites save you 30-40% off buying products individually, but as part of the product reorganization we reduced the price of several products.  Effects Suite was slashed from $899 to $499, Colorista went from $299 to $199 and the new Shooter and Color Suites individually are priced much lower than the old $799 Magic Bullet Suite.

We also upgraded our web site navigation and layout to more easily find products, support, and tutorials.  And we modernized our product images so the product suite families and names are more recognizable.  Not to mention the fact that we haven’t shipped a box of software in years, so we figured it was time to get rid of the “box shots.”

Shooter Suite: Footage prep and delivery tools for the shoot, and the timeline. In short,  tools for the shooter/editor. And it simply includes:

  • BulletProof
  • PluralEyes
  • Instant HD
  • Frames
  • LUT Buddy

Color Suite: Essential tools for color correction, finishing and looks (yeah, it’s only got “color” tools). And it includes:

  • Magic Bullet Looks (the only product called “Magic Bullet”) and includes PhotoLooks
  • Colorista
  • Mojo
  • LUT Buddy
  • Denoiser

Simple, clean, devoid of confusion.

So, what is Red Giant today?

At Red Giant, we make tools for filmmakers and motion graphics artists. We also make films and training materials to enrich the community of filmmakers. Through making our own award-winning films, we create new tools to fill our needs. Then we make those tools available for everyone else. Red Giant develops tools that make the filmmaking process faster, more secure, more accurate and just more fun. We help filmmakers create the perfect look that matches their story. For more than 10 years, we have built software for motion design, photography, visual effects and color correction that is used for everything from major motion pictures to worldwide television programming to web production.

Welcome to Red Giant.


Plot Device 2.0: The Lego Edition
By Aharon Rabinowitz
Published on Wednesday, July 17th, 2013

In July of 2011, we released our first film – Plot Device – directed by Seth Worley. It captured the minds and eyes of a lot of people, including 11 year old Alex, who recently created this crazy awesome remake of Plot Device – with Lego’s:

YouTube Preview Image

From Alex’s dad:

To give you an idea of how far Alex has come, the pre-production Lego Plot Device was the still photo that Alex did in July 2011. The original Lego Plot Device (1.0) was made in August 2011 and was nine seconds long.

As I mentioned, Alex is 11 years old. He lives in the Midwest, and animated Plot Device 2.0 in just 4 days. I don’t remember exactly what I was doing at age 11, but I only wish I had this kid’s dedication and focus at that age. I have a feeling we’ll be seeing a lot more uber-cool stuff from Alex that only gets better and better over the coming years.

Alex – you rock!


Team Red Giant


Free Update: PluralEyes 3.2.0 for OS X is now Available
By Bruce Sharpe
Published on Monday, July 15th, 2013

PluralEyes 3 logo

With PluralEyes 3 for Windows now kicked out of the nest and doing well, the team has been working with our Mac customers to fix some bugs and make improvements. Today we’re happy to present PluralEyes 3.2.0 for OS X. This is a free update for current customers. It includes the following changes (the complete list is here):

  • Support for the just-released Avid Media Composer 7
  • Using MP3 files as external audio is now supported
  • Added an option to save the synced project to a specified location
  • Now properly supports audio tracks with more than two channels
  • Now properly handles ProRes PAL footage
  • Now supports Avid Media Composer 5.0 AAF files
  • Added support for imported media where audio gain was applied in Avid Media Composer
  • Spanned P2 MXF files will no longer show up as an “Unsupported Format”
  • Now preserves clip spacing when importing an AAF file
  • Fixed problem with media captured from iMovie, CineForm Studio, and Final Cut Express

Download the update here.

Thanks to all the customers who worked with us to test these changes, we really appreciate your help! If you ever have a problem or question or suggestion about using PluralEyes, be sure to contact our awesome Support Team.

Bruce Sharpe, PluralEyes Product Lead – Red Giant


BulletProof on Tour!
By Red Giant Team
Published on Thursday, July 11th, 2013

The Red Giant Team is hitting the road!

You’ve heard the buzz surrounding, Red Giant BulletProof, our newest addition to the Red Giant family. Want to get a demonstration of how BulletProof can help simplify your production workflow? We may be coming to your city soon. Visit our BulletProof tour page to learn more about how you can see us as we tour the US this summer.

No matter where you are, though, you can get an up close look at BulletProof right away. Download the free BulletProof Beta now!

If your new to BulletProof, please enjoy this fine video explaining what it’s all about:


New Updated BulletProof Beta Available Today!
By Red Giant Team
Published on Wednesday, July 10th, 2013


See your BulletProof Forum feedback in action—we’re very happy to announce that the new BulletProof Beta is ready for download. Feedback and feature requests have been pouring in, and here’s a look at some of the updates ready for you now:

  • Metadata export – Send metadata intact to FCP 7, FCP X and Premiere Pro as XML or XMP. Include color adjustments, In/Out points, and an option to trim the original clip or leave it as non-destructive metadata.
  • Metadata presets - Save your color adjustments, keywords and other metadata as presets. Use them with playlists or apply on import.
  • Color settings – An option to export color values as LUTs, a new Saturation slider, and more accurate color processing make BulletProof a no-brainer for color adjustments on set.
  • Macbook Air – Playback now works beautifully on your Macbook Air or any computer using the Intel HD 4000 graphics card.
  • Better Checksum status – Checksum info is now displayed in the Metadata options, and you have direct access to Import, Backup and Export logs from there.
  • New UI – The user interface has been locked down! This includes tooltips, keyboard shortcuts, preferences, context menus, and badges on thumbnails.
  • Logic updates – We’ve added support for Undo/Redo, and Copy/Paste. You’ll wonder how you lived without it.
  • PluralEyes integration – It’s started! A new Metadata option lets you mark and send your imported clips in a bin setup that PluralEyes can read. We have great plans for BulletProof and PluralEyes…


  • If you are new to BulletProof  head over to the BulletProof product page and click on the big orange “Sign in and Download” button, and follow the instructions on the next page. You’ll need to set up a Red Giant ID if you don’t already have one (don’t worry – it’s all done from that page). If you already have BulletProof installed, you can do it this way too.
  • Even easier – If you already have Red Giant Link installed, you can head to Applications > Red Giant Link and run Link. You may be asked to update to the latest version of Link. If so, go for it. Once Link is running you’ll see a screen that looks like the below image (Just follow the steps in the image):


Camera support has been a big part of the BulletProof conversation, and while it’s not updated in this beta, it is something we are always working on. Get your vote in for the cameras and codecs that are important to you. You’re helping us to decide what support to work on next.


Adobe Creative Cloud is Here!
By Andrew Cheyne
Published on Monday, June 17th, 2013

Hey folks – as promised, we are ready day-one with Creative Cloud compatibility for all of our products. If you own our current CS6 compatible products, your updates to Creative Cloud are FREE.

Check out this FAQ on upgrading your Red Giant products for Creative Cloud.

To get your free Creative Cloud compatible installers, please download them HERE.

What are you getting?

  • No upgrade cost: As a part of our Red Pledge, you will not need to pay for the updates to the software you’ve already purchased.
  • Red Giant has been participating in Adobe’s Creative Cloud beta programs to ensure all of our products work properly in the new host applications. This means that ALL of Red Giant’s products have been tested for quality inside of After Effects CC, Premiere Pro CC, and Photoshop CC, where applicable.
  • To ensure full compatibility with Creative Cloud, please ensure you’re using the products included in the latest release. We did find bugs! And we fixed them!
  • Our FREE products are Creative Cloud compatible. LUT BuddyColorista Free, and Quicklooks Free are all CC compatible.


Finding Your Products and Serial Numbers
By Aharon Rabinowitz
Published on Thursday, June 13th, 2013

We get a lot of support requests every week where customers don’t know what the current version of a product they they own and/or can’t find the download for their product version (or the serial numbers needed for installation). We’ve been working on better ways to help you have instant access to that info, without ever needed to call for help.

You might not know this, but you can find that info right here on the Red Giant website in your account info. We recently added a tab in your account info that lists all products you own, along with their serial numbers. To get to that info, mouse over the “Your Account” link at the top of any page and from the pop-up menu, choose  the “Your Account” link (if you aren’t already signed in with your Red Giant ID, you’ll be asked to do that first).

Once you’re in there, you’ll see a set of tabs, and one of those is “Your Products.” if you click on that, you’ll see a list of all products you own with their serial numbers:

Just to explain what you’re seeing:

  • A grayed out suite name next to an individual product name doesn’t mean you own the suite. It just means that the individual product you own is associated with that suite (i.e., that it can be purchased as a part of that suite).
  • Product version number indicates the most recent build of your purchased product. Compare it to the version you have to make sure it’s up to date.
  • Suite Version number indicates the current version of the suite. Suite version numbers go up every time we release an update to any product in the suite.
  • A product serial number works for that individual product. A suite serial number works for every product in that suite.

In case you need help, here are some how-to videos that will help you install your products:

As always, if you need further help, our support team is here for you, free of charge – that’s part of our Red Pledge.


PluralEyes 3 for Windows is Here!
By Aharon Rabinowitz
Published on Thursday, June 6th, 2013

Hey folks – we know it’s taken a while, but we’re crazy excited to announce that PluralEyes 3 for Windows is finally here! Get it NOW!

If you’re new to Red Giant PluralEyes, here’s what it’s all about:


Wondering how much it’s going to cost you? This should help:

  • PluralEyes 3: $199
  • PluralEyes 3 Upgrade: $79
  • Academic: $79

IMPORTANT: Anyone who purchased DualEyes 2 or PluralEyes 2  (Windows or Mac) after March 17, 2012 is eligible for a FREE upgrade. A coupon code will be emailed to you shortly. Also, anyone who purchased PluralEyes 3 (Mac) gets Windows compatibility in this free PluralEyes 3 update – Get the free update HERE. That’s part of our Red Pledge Guarantee.

Get PluralEyes 3 for Windows now!

What’s New in PluralEyes 3?

New in PluralEyes 3 is Windows compatibility in several host applications:

  • Premiere Pro CS6, CS5.5, CS5
  • Avid Media Composer 5.5, 6, 6.5
  • Sony Vegas Pro 10, 11, 12  (Windows Only)
  • All video editors are supported via our export media settings.

REMINDER: The Mac version is already compatible with versions of Premiere Pro, FinalCut Pro, FCPX, and Avid. Check HERE for more info.


Help Us Make BulletProof Great!
By Red Giant Team
Published on Thursday, June 6th, 2013

You got the free BulletProof Beta last week, and we’re as stoked as you are. The BulletProof Forum has been buzzing with feedback and feature requests, and we are taking notes.

Join the conversation today and help shape the future of BulletProof.

If you haven’t already downloaded the FREE BulletProof beta, do it now!

What’s the forum buzz?

Here are a few of the changes on the way, thanks to your feedback:

  • New checksum feedback. To guarantee that your offload always matches the original source, BulletProof uses a solid byte verification of CRC-32 (Cycle Redundancy Check). That’s awesome… but you couldn’t find the feature. In the next release, BulletProof will give you visible feedback about your footage passing the checksum verification. Check this forum post.
  • More color features. You asked for more color features in Refine view, and we’re adding them. Look for improvements like an export option for LUTs, a Saturation Slider, and a fix to color shifts in Final Cut Pro. Read the color posts.
  • XMP & XML metadata. Our Metadata tools were newly minted for the public beta, and you immediately found the kinks. Look forward to greater stability for the XMP data exported for Premiere, and the addition of an XML export for Final Cut Pro X. Read the metadata posts.

Tell us what you want!

We know that camera supoprt is a big part of the BulletProof conversation. Get your vote in for the cameras and codecs that are important to you. You’re helping us to decide what support to work on next. Let us know.

Important BulletProof Links


Page 6 of 42« First...45678...Last »





Subscribe to our newletter and special offers.