I own an existing Red Giant product do I qualify for an upgrade or cross-grade?

More information on upgrading your software can be found here: http://www.redgiantsoftware.com/store/buyers-guide/upgrading/

How many computers can I install one serial number on?

You may install one license on two systems if one is a desktop and one is a laptop.  If for example you need to install on 2 desktop systems then another license would be required.

Summary of terms.  "One user, all hosts, two computers"

• The EULA licenses the software application to one user (a specific person's name or company name)
• The EULA allows the software application to be used on one or all of its supported host applications (i.e . FCP, AE, Avid).
• The EULA allows the software application to be installed on one desktop machine and one notebook/laptop computer.

Is this software compatible with my host application?

For more information on compatibility please visit: http://www.redgiantsoftware.com/support/compatibility/host-applications/


I've purchased from Red Giant previously but can't seem to access my account.

If you've purchased prior to (May 2008) our new system that allows access to records, then you will not have access to them until you’ve purchased a new product and signed in as a new customer. If you use the same email address, it will attach to your existing records and let you view them.

For instructions on how to look up your order information, please refer to the following:
http://www.redgiantsoftware.com/support/case/faq/176/


Where can I find more information on products for use in academic and non profit institutions?

Here is some more information regarding our academic pricing: http://www.redgiantsoftware.com/store/buyers-guide/academic-pricing/
These are the products that are currently available with an academic discount: http://www.redgiantsoftware.com/store/academic/

If you are interested in outfitting your classroom or lab we offer substantial discounts for volume purchases. Please contact dave[at]redgiantsoftware.com for more info.

Download all demos from our Trial Versions page. All demo versions are fully functional but have a logo, or a red X on output.