Some Red Giant products require or use the video card (GPU) for rendering purposes. In general, this is done to accelerate the rendering of effects while delivering the visual identical results. We recommend cards from Nvidia and ATI for graphics rendering. Intel Integrated Graphics processors as found in the Apple Macbook and other notebook systems are NOT supported for use with our products.
Most Red Giant products that require a video card for rendering will fall back to CPU rendering when there is no GPU or if the graphics card doesn't meet the product's minimum specs. GPU performance is much better when using a graphics card, and we support a wide variety.
Currently, Knoll Light Factory, Colorista, Magic Bullet Looks, Magic Bullet PhotoLooks, Magic Bullet Quick Looks and Magic Bullet Quick Looks Limited use the graphics card to accelerate rendering. In the case of Colorista, PhotoLooks, Quick Looks and Quick Looks Limited, the products require a compatible graphics card or they will not render any output. To see the specific video card requirements, go to the Compatibility pages for Knoll Light Factory, Colorista, Magic Bullet Looks, Magic Bullet PhotoLooks and Magic Bullet Quick Looks.
Before contacting Red Giant for support related to your video card, please make sure you have installed the latest video drivers for your system.
Mac OS X
On Mac OS X, version 10.5.2 and later require separate driver updates from the operating system updates. Check on the Apple Support website for updates related to your graphic drivers.
You will need to download and install the driver updates from the Nvidia and ATI website directly.
Visit the Nvidia Driver Download page
Visit the ATI Driver Download page
Minimum Video Card Requirements