Red Giant - Support FAQs - Knoll Light Factory

Hot Topics

How to uninstall Knoll Light Factory 2.5 from FCP and AE

Knoll Light Factory 2.5 projects are not backward compatible with Knoll Light Factory 2.6

Invalid or unathorized serial number message received during installation or in host application (Mac OS X).

How to install for Adobe CS5.5 & CS6 on Windows

How to install for Adobe CS5.5 & CS6 on Mac OS X

How to turn off Gatekeeper to Install Red Giant Products on Mountain Lion OS X 10.8

How to turn off Gatekeeper to Install Red Giant Products on Mountain Lion OS X 10.8

How to install for Adobe CS5.5 & CS6 on Mac OS X

How to install for Adobe CS5.5 & CS6 on Windows

How do I enter a serial number during installation?

Windows Vista & Windows 7 installation help

How do I move my plug-in from one system to another?

Is there a trial version available?

Does the disc that was shipped to me have the latest installer?

I receive a "duplicate plug-in" message in After Effects after installing Knoll Light Factory 2.6

How to uninstall Knoll Light Factory 2.5 from FCP and AE

I upgraded to Final Cut Pro 5.1-6.0, and Knoll Light Factory is not working.

Installing Knoll Light Factory 2.5 for After Effects CS3 (8.0)? [Mac OS X only]

What is your render-only policy? How do I get a render-only version?

Installing After Effects 7 Plug-in for Windows

Installing After Effects CS3 plug-in for Windows

How can I tell which product my serial number belongs to?

Invalid or unathorized serial number message received during installation or in host application (Mac OS X).

The "Done" button does not activate (ungray) when registering or my serial number is not accepted.

How do I enter a serial number while using a Demo/Trial version?

I lost my serial number. How do I look it up?

How do I enter a serial number during installation?

I have not received the serial number for my order. Where is it?

Will my CS3/CS4 Plug-ins work in CS5?

Do the Adobe CS5 versions of plug-ins work on Mac OS X 10.4 or Windows XP 64-bit?

Is Final Cut Express 4.0 supported?

What are the system requirements?

Do you support Avid products on Mac OS X 10.5 or Windows Vista?

How to install for Adobe CS5.5 & CS6 on Mac OS X

Who needs to get the CS5 upgrades?

How do I check my plug-in's version number in After Effects?

Does the disc that was shipped to me have the latest installer?

Knoll Light Factory 2.5 projects are not backward compatible with Knoll Light Factory 2.6

Is Knoll Light Factory 2.6 an Upgrade or Update?

I upgraded to Final Cut Pro 5.1-6.0, and Knoll Light Factory is not working.

What’s new in Knoll Light Factory Pro 2.5?

My Animation Presets in After Effects are not appearing

Is there a user guide available?

Receiving blue or strange colored frame when rendering Knoll Light Factory in Final Cut Pro

Where can I find product examples and tutorials?

Are there advantages to using the 64-bit version of plug-ins in CS5?

How do I access the Knoll Light Factory custom lenses?

The effect "Knoll Light Factory" cannot be rendered in a sequence of this size with the current graphics card.

I have multple video cards. Which one is used for GPU rendering?

Flares on large images can show considerable banding. What is the best way to work with a large image?

Unable to download or decompress products successfully.

Where can I find more info on products for use in academic and non-profit institutions?

Can't find where to download products.

Unable to unarchive "Product.zip" into "Desktop". message received when unarchiving (Mac OS X)

How do I move my plug-in from one system to another?

How do I enter a coupon code during checkout?

How do I login to my customer account?

How do I uninstall Knoll Light Factory 2.5 from Final Cut Pro?

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