• Error message: Magic Bullet Looks is unauthorized - Please register or re-install.
  • Back to FAQs

(PS-167)

 

 

 

  1. If you are using Adobe CS4, you may receive this error message while opening Adobe CS4 for the first time after you have installed Magic Bullet Looks or updated Adobe CS4.

    • Close and re-launch Adobe CS4, and this error message should not appear again after re-opening.
       
  2. If you are not using Adobe CS4, or this error message appears again after re-launching your host application, please try the following:
  • Mac OSX only: Delete your applicable preference files.
    1. Open the directory as shown below: MacHD\Library\Preferences\

    1. Our preference files are named using the following format: com.redgiantsoftware.[product].[host].plist
    2. Drag the product's preference file to the Trash.
  • Re-install the product.
  • Mac OSX only: Then check Sharing & Permissions privileges for the product's preference file.
    1. Open the directory as shown below: MacHD\Library\Preferences\

 
 

      1. Find the proper preference file and click Cmd+I or Right+click and select "Get Info."

        Our preference files are named using the following format: com.redgiantsoftware.[product].[host].plist

 

 

    1. Locate the Sharing & Permissions menu.

 
 

      1. Please make sure that all privileges are changed to "Read & Write" for all Adminstrators and Users on the system.

 

 

      1. Some of our products have more than one preference file (i.e. Magic Bullet Looks), as well as a preference file installed for each host application that the product was installed for. Please be sure to check all the preference files to make sure that the privileges are set correctly.

 

    • Re-serialize the plug-in within the host application (not available for all products).

      This demonstration is shown in After Effects using Magic Bullet Looks, but it is the same process as our other products using the same Options button.  Final Cut Pro has a register button at the top of the control list.
    1. Apply your plug-in to a composition and find the Options button at the top within the Effects Controls. Once you have pressed the Options button, a registration dialog box will appear.

 
 

      1. Insert your serial number into the fields if you have not already done so, and click Done when finished.

 

 

 

 

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Date Modified: 2011-12-12 13:49:29

 

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