Today, we’ve released Red Giant Shooter Suite 13, the latest version of our suite for shooters and editors working with media from cameras and audio devices. The Shooter Suite is a set of four tools that gives you the freedom to shoot the way you want, with the confidence that your footage will make it from your camera to the editing timeline safe, sound and in sync.
Shooter Suite 13 includes the all new PluralEyes 4, a tool that gives you audio/video sync in seconds, for any non-linear editor. No timecode or audio cues are needed for a perfect sync. Version 4 includes:
If you have purchased PluralEyes 3.5 or Shooter Suite 12.5 in the last 30 days, you are eligible for a free upgrade. We will be emailing you shortly with information on how to get your free upgrade.
You’ve probably noticed that Denoiser II and LUT Buddy are no longer in Shooter Suite. Rest assured, if you upgrade to Shooter Suite 13, you will still own and be able to use these products. To install Denoiser II and LUT Buddy with your previous Shooter Suite serial numbers, read this FAQ. We’ve removed these products from this suite as they already live in Magic Bullet Suite. We wanted a more streamlined, focused experience for the Shooter Suite, and both of these tools are more geared towards a color correction workflow, rather than a shooter’s workflow. As always, if you have any questions, our support team is here for you.
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lost connection to pluraleyes 4
Roman,
I’m sorry for the troubles. Our support team will reach out to see what happen with the connection.
Thank you for your patience.
Kaylinn
RedGiant.com
I’m having the same problem. Everything was working great. Just had to go back and resync a few more interviews and now I’m getting that same error message all of a sudden:
lost connection to plural eyes 4
Any hope I can get back to work today?
Sara,
I’ve sent your information to our support team who will reach out to you for further information.
Thank you for your patience.
Kaylinn
RedGiant.com
The FAQ linked above for LUT Buddy doesn’t work anymore.
Sorry about that! The FAQ for LUT Buddy is located under Legacy Versions and Products on our FAQ page:
https://support.redgiant.com/hc/en-us
If you need further assistance, our support team would be happy to help!
Kaylinn
RedGiant.com