Coronavirus and Customer Support

Mar 13, 2020 119 1 Share
Red Giant Team
Red Giant Team

We believe that, whether it’s our customers or our staff, people and their safety come first. We are closely monitoring the coronavirus outbreak and are taking action based on guidance from public health experts. As of today, our entire team will begin working remotely. While that should not affect most aspects of our company and what we do (we are already a fairly virtual company), you may experience a slowdown in telephone support. That said, our email and chat support are still great, fast ways to connect with us for help. We are here for you.

As always we will continue to strive for the best possible customer experience. Thank you for your understanding and we look forward to continuing to help you make great things. Our thoughts are with each of you and your loved ones during this time.

Post a Comment

Sign In to Post a Comment

1 Comment

  1. Just wanted to thank RED GIANT for helping us out. We have a worker who has an auto Immune disease and, given the severity of this virus, needed to work from home. Red Giant support service made it easy to keep our workflow going. For that, I sincerely thank them. As much as I value their products, I equally value their support and compassion during this time. Well done team. Thank you.


Did you know you can try Red Giant products? Trial installers are available to test things out on your system and, aside from time restrictions or watermarks, are fully functional!


If you have an older version of a product, you are eligible for an upgrade at a discounted price. Upgrades save you money while keeping you current.

Students & Teachers

If you are a student or teacher, you are eligible for 50% off all of our products. It takes just a few minutes to set up your academic status.


We offer special rates and services for businesses making volume purchases of our products. Connect with us to learn more.