Collection of personal information
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as placing orders or downloading software, Red Giant may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Red Giant may ask that you provide us personal information, such as your first and last name, mailing address (including postal code), e-mail address, telephone and facsimile numbers, and other personal information. When ordering products on the Site, you will be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you submit personal information to Red Giant through the Site, you understand and agree that this information may be transferred and stored across national boundaries.
How your personal information is used
Red Giant collects your information in order to record and support your participation in the activities you select. When you register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and to contact you regarding the contest or prize awards. Your personal information is also used to track customer preferences and keep you informed about product upgrades, special offers, and other products and services of Red Giant as part of our newsletter service.
There are other instances in which Red Giant may divulge your personal information, such as where required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Collection of non-personal information
The non-personal information that Red Giant collects consists of usage statistics and other analytics collected anonymously through our software applications and products. For example, Red Giant may gather anonymous statistics about how particular products are being used through usage statistics features. Our purpose is to understand which parts of a product are used most, and which parts aren’t working as expected. The statistics collection does not collect any personal information, or look at anything that isn’t related to that product.
Usage statistics collection happens in the background and doesn’t require you to do a thing. Without any extra effort, you are helping us to build features and define what a product will do in future versions.
Last Updated: April 19, 2013
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Protection of your personal information
The personal information that you provide in connection with registering yourself as a user of Red Giant software products or services, testing a demonstration version of Red Giant products, or registering a Red Giant product is classified as Registration Information. Registration Information is only available to authorized Red Giant employees or contractors and are not publicly distributed.
Please note that any information you post to a public bulletin board or chat room, such as the Red Giant Self Help Forum, is available to all persons accessing that site. The Red Giant forums hosted by Toolfarm.com or any other 3rd party have their own privacy policies which you should read before participating on those forums.
Last Updated: June 30, 2014