Visit our knowledge base to learn more or get in touch with support.
Trapcode Starglow comes packaged in the Trapcode Suite installer. Since it's a plug-in, you must first have installed a compatible host program for it to work with (like Premiere or After Effects). When launched and its prompts followed, the installer will automatically place the required Starglow components onto your hard drive in whichever directories they need to be placed.
The Trapcode Suite installer can also install the other products included in Trapcode Suite if you select them for installation.
Note that products install in Trial mode by default, unless you input and submit a serial number for that product prior to its installation. This allows you to use the products you have purchased, or try out new ones before you buy.
This page explains how to install the Trapcode product(s) you purchased and/or install the products that haven't been purchased in trial mode.
The Trapcode Suite installer gives general host and OS specifications and requirements. Since this page is only updated as recently as the installer's release, the information and requirements relayed here may not be up-to-date if you're using an older installer version.
You can review this page for the current Starglow system requirements.
The installer will give you a choice of installing your Trapcode plug-in as a licensed product or in Trial mode. If you have a Serial Number for a product or the suite, enter it into the Serial Number prompt to fully use the Trapcode product(s) that you purchased and click the Submit button.
If no serial number is input, your Trapcode product will install in Trial mode. Running in Trial mode lets you try out a Trapcode product before you purchase it. Your project may show a red "X" across the image in both previews and final renders, or may be a timed trial, or it may have keyframe limitations-- aside from that, the Trapcode product is fully functional.
The Trapcode products will install into the compatible host applications that you check off. Make sure that you have checked at least one host application for installation, or the Trapcode Suite plug-ins will not install.